Visual disturbances
Jul. 9th, 2012 06:27 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
rhionnachI am extremely displeased with Vision Express. I get my contact lenses from them, picking up a new pack of lenses and solutions every three months. I prefer to pick them up from the shop as opposed to them posting them out as I am never in when the postman comes and it's a faff to go out of my way to the sorting office. A couple of times they have accidentally posted them out from the shop but they have apologised when I have spoken to them about this.
They now appear to have centralised the dispatch of the packages as, when I called the local shop to inquire when my next ones were due, they told me that I was down for postal delivery. I was a bit annoyed about that as I had told them last time around not to post them but it seems head office has other ideas. They said they would change it but they weren't too sure if it wouldn't come out by post.
As I have mentioned on here, I am in the middle of a legal issue over my mother's will and the evil cow who persuaded her to change it in her favour, so when I came home on Thursday night to a postcard informing me that a courier company had tried to deliver something that required a signature I assumed it was something to do with that particular soap opera. It caused me to worry about it, to the point I woke up in the middle of the night wondering what it was. I tried my best to put it out of my mind over the weekend (which I managed thanks to![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
the_changeling who had very kindly invited me down to her home for a break) but I woke up this morning knowing I had to face it today. And as this company only delivered between 9 and 5 I had to get it delivered to my work address.
Imagine my anger when I discovered it was my contact lens package! The very package I have repeatedly told them not to post to me! It was bad enough that they would send it via Royal Mail and I would have to go to the sorting office but what were they thinking about when they sent it via a secure delivery company?
I will be having words. And not only that, I will be having a look at other companies.
They now appear to have centralised the dispatch of the packages as, when I called the local shop to inquire when my next ones were due, they told me that I was down for postal delivery. I was a bit annoyed about that as I had told them last time around not to post them but it seems head office has other ideas. They said they would change it but they weren't too sure if it wouldn't come out by post.
As I have mentioned on here, I am in the middle of a legal issue over my mother's will and the evil cow who persuaded her to change it in her favour, so when I came home on Thursday night to a postcard informing me that a courier company had tried to deliver something that required a signature I assumed it was something to do with that particular soap opera. It caused me to worry about it, to the point I woke up in the middle of the night wondering what it was. I tried my best to put it out of my mind over the weekend (which I managed thanks to
the_changeling who had very kindly invited me down to her home for a break) but I woke up this morning knowing I had to face it today. And as this company only delivered between 9 and 5 I had to get it delivered to my work address.Imagine my anger when I discovered it was my contact lens package! The very package I have repeatedly told them not to post to me! It was bad enough that they would send it via Royal Mail and I would have to go to the sorting office but what were they thinking about when they sent it via a secure delivery company?
I will be having words. And not only that, I will be having a look at other companies.